Customer Information Service Officer Vacancy at The Chukwudoh Group, Thursday 8th March 2018 – The Chukwudoh is a gathering of organizations under a solitary structure with a typical vision to give products and ventures that make life simple and organizations flourish while continually enhancing frameworks that emerge in effective administration conveyance and prevalent quality.
CUSTOMER INFORMATION SERVICE OFFICER
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Greet customers warmly and ascertain problem or reason for calling
- Take payment information and other pertinent information such as addresses and phone numbers
- Work with customer service manager to ensure proper customer service is being delivered
- Compile reports on overall customer satisfaction
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively.
Interested applicants should send their cover letter along with their cv to [email protected]