UBA Bank Recruitment, Wednesday 23, May 2018

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UBA Bank Recruitment, Wednesday 23, May 2018 – United Bank for Africa Plc (UBA) is one of Africa’s driving monetary organizations, with tasks in 19 African nations and 3 worldwide money related focuses: London, Paris and New York. From a solitary nation association established in 1949 in Nigeria, UBA has developed to end up a Pan-African supplier of money related administrations with more than 11 million clients, through near 1000 business workplaces and touch focuses internationally.

We are enrolling to fill the empty position beneath:

Title: Treasurer
Reference No: TRN001
Location: Lagos Island, Nigeria
Job Functions: Analytics,Banking
Industries: Accounting & Auditing, Banking / Finance & Investment, Financial, Services, Investments

Specification

  • Proprietary trading, exchange Income generation and exceeding profit targets
  • Selling the banks treasury products
  • Development of Hedge products for the subsidiary and its customers
  • Maximize return on investments by exploring available instruments that are within the Bank’s risk exposure guidelines
  • Source and meet customers’ foreign exchange requirements by providing a competitive price and excellent service
  • Develop and Implement an Effective Liquidity Management Strategy
  • Establish procedure for monitoring risks, ensuring adherence to delegated/approved limits, for liquidity credit and market risk parameters and proper risk reporting
  • Structure interest rate risk to protect the Bank’s earnings against adverse rate movements, while exploiting profit opportunities incurring acceptable risk
  • Build and maintain a foreign currency sales capability to service the Bank’s customer needs efficiently and profitability
  • ALCO reporting and implementation of strategies and directives
  • Maintain prudent liquidity in support of the Bank’s business needs, while investing excess funds effectively and profitably
  • Ensure that all aspects of Treasury are conducted within the letter of all applicable laws, regulations and procedures within the region
  • Balance sheet management
  • Liquidity management
  • Develop and Implement an effective Liquidity Management Strategy
  • Create new business relationships
  • Risk Measurement, Reporting, Monitoring and Control of the Treasury & Securities in line with the group’s business goals, objectives

Requirements

  • First degree in a numerate discipline
  • A postgraduate degree in a business/finance course or professional qualification (ACA, ACCA, CFA)
  • Knowledge of derivatives products
  • Knowledge of money market operations
  • Knowledge of foreign exchange operations
  • Knowledge of financial markets
  • Knowledge of the workings of the economy

Interested and qualified candidates should:Click here to apply

Job Title: Customer Service Officer
Reference #: HRLWCA001
Location: Akure South, Ondo
Contract Type: Permanent
Job Functions: Banking
Industries: Banking / Finance & Investment

Job Objective

  • To ensure the business office provides excellent quality banking service to all customers.
  • To maintain contact with new and existing customers on routine account management activities.
  • To engage customers in cross selling of the bank’s products and services including E-sales
  • Proactively develop client relationships, anticipate and provide solutions to client needs and give high priority to client satisfaction.
  • Accurately assess the risk profile, suitability and appropriateness of clients when marketing the banks products and services by maintaining an accurate and up to date call report, KYC database.
  • Sale to prospective customers UBA’s E-banking products, enrol new customers, and resolve related issues.
  • Engage customers to cross sell bank products and services
  • Increase product sales, and customer loyalty by maintaining good client relationship.
  • Open and maintain accounts in accordance with the established procedures. Apply regulatory requirements such as KYC, Money laundering Prevention procedures at all times.
  • Accomplish tasks efficiently by showing concern for all aspects of the job, pay attention to detail and ensure that output is delivered at the highest possible standard
  • Ensure that the customer’s instructions are duly effected by applying all standard checks and controls, coordinating with other department including head office operations and compliance.
  • Ensure proper documentation for all new and existing accounts.
  • Ensure timely opening of new accounts on the system.
  • Support branch sales and service team.
  • Cheque book issuance and maintenance.
  • Dormant account reactivation
  • Meeter/Greeter

Customer Service Ambassador:

  • Service improvement
  • Ensure that all walk-in customers are directed to the right counters, assisted in completing transactions, and serviced efficiently.

Service issues resolution:

  • Answer all customer queries, resolve ‘on the spot’ service issues; escalate to BOM, issues that cannot be handled on the spot.
  • Follow up customers with pending cases, and keep him/her informed.
  • Compile and publish customer satisfaction score daily
  • Download Customers’ issues from the Group Response Portal (GRP) and monitor resolution of issues logged against the branch through the Business Office staff

Requirements
Educational Qualification:

  • Minimum – B.Sc. in any related discipline

Age:

  •  27 years and below

Experience & Knowledge:

  • Prior experience in banking operations is highly desirable
  • Relevant banking experience preferably supporting retail customers
  • Sales knowledge, skill & experience (added advantage)
  • Sound knowledge of Banking products and services
  • Good understanding of the operational, credit and regulatory risks facing the business
  • Business Development and acquisition

Key Skills:

  • Excellent customer service orientation
  • High level of integrity
  • Good verbal & written communication skills
  • Selling skills
  • Focused, Motivated & Results Oriented
  • Paying attention to details
  • Good interpersonal skills
  • Fast and error-free processing
  • Strong problem resolution skills
  • Selling & Marketing Skills

Interested candidates should:Click here to apply

Deadline 31st May, 2018.

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