Technical Customer Support Officer Job at Vivid-Tech Solutions & Services, Thursday 1st March 2018 – Vivid-Tech Solutions and Services, is a premier Messaging Service supplier on versatile and web stages. Our stage is relied on Messaging as a Service (MaaS) display which empowers intrigued clients buy in to our administrations for uncommon alarms and warnings.
On the off chance that you are enthusiastic, fiery and have what it takes to showcase informing administrations to general gathering of people, this might be the open door you have been sitting tight for!
TECHNICAL CUSTOMER SUPPORT OFFICER
- Communicating courteously with customer through phone, face to face and email.
- Respond promptly to customer’s complaints and issues.
- Obtain and evaluate all relevant information to handle company’s product and services.
- Troubleshooting and maintenance of facilities to ensure excellent service delivery.
- Provide recommendation and improvements to customer service based on feedback received from customers.
- Minimum of B.Sc in relevant field
- 0-2 years working Experience.
- Must have Excellent communication skills.
- Must be ready to operate on shift (Morning/Afternoon).
- Ability to work under pressure.
- Excellent Numerical and Analytic Skill.
- Must be ready to work on weekends (Saturday/Sunday including Public Holidays).
- Working knowledge of the computer is required.
Applicants should send their CV’s and Applications to: [email protected]
DEADLINE: 30 March, 2018