Opportunities at Ikeja Electricity Distribution Company (IKEDC), February 2018 – Ikeja Electricity Distribution Company (IKEDC) – Buoyed by a mission to reclassify client encounter and be the supplier of decision wherever vitality is expended, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria’s biggest power conveyance organize powers lives and organizations with development and immovable drive for perfection.
The organization started its new period of development and extension on November first, 2013 after the handover of the ancient Power Holding Company of Nigeria (PHCN) to NEDC/KEPCO Consortium under the privatization plan of the Federal Government of Nigeria.
ENERGY SALES REPRESENTATIVE (ESR)
Reporting To: Energy Sales Supervisor (ESS)
ROLE PURPOSE
Coordinate the implementation of effective marketing strategies geared towards optimizing I.E revenue and expanding business opportunities within the Business Unit.
Perform sales and marketing of electricity, management of allocation of energy and driving collections of energy billed to the customer.
Ability to manage customer relationship relating to meter reading and bill distribution.
RESPONSIBILITIES
- Bill distribution to customers
- Prepare exception reports
- Reading of meters attached to Distribution Transformers
- Customer meter reading, re-reading, site visit and capturing meter status/remark.
- Partake in and supervise meter reading activities and vetting all reading sheets and folios submitted
- Partake in and supervise daily cash drive and Prepaid Meter monitoring activities
- Managing meter reading instrument availability for meter reading activities.
- Ensuring timely meter reading data download and upload for bill processing on a daily basis
- Investigate and ensuring customers complaints related to meter reading and billing are resolved
- Empower/ support team for improving meter reading efficiency.
- Tracking collection efficiency and reporting on weekly collection activities and status
- Supervise daily cash drive and Prepaid Meter monitoring activities
- Weekly collation and reporting of all new customers, tariff reclassification and other accounts maintenance information.
- Responsible for all prime customers within supervisory areas.
- Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs.
- Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
- Performing remote monitoring of meter behaviour using human machine interfaces (HMI)
- Providing customer meter reading books/cycle and updating reading sequence.
- Performing manual data entry for customer meter reading and meter reading status on a daily basis.
- Managing meter reading instrument availability for meter reading activities.
- Preparing daily reading upload batch files, exception reports and bill distribution to customers.
- Performing on site activities/supervision with regards to installed meters and remote energy usage tracking.
- Coordinating with other departmental officers to attend to customer complaints related to meter reading activities.
- Managing all customers’ complaints related to meter reading within areas of jurisdiction.
- Customer accounts maintenance to avoid build-up of unrealistic debts(vacant premises, etc)
- Assist in Carry out any other duties as requested by the Business manager/commercial manager and Undertaking manager.
MINIMUM QUALIFICATIONS
First degree (B.Sc or H.N.D) in Marketing, Social Sciences or any relevant field
Minimum 4 – 6 years field experience in sales and marketing
Understanding of the peculiar revenue collection challenges of the energy industry
Basic computer proficiency (MS Excel, Word, Outlook)
Technical Competencies:
Strong, creative, strategic, and personal sales skills
Be adaptable and able to meet deadlines on assignments, juggle multiple demands and to work with all types of individuals.
Good Analytical skills and deep Knowledge of the business.
Strong skills in negotiating, planning, problem solving, and timely problem escalation.
Excellent time management and organizational skills
BEHAVIORAL COMPETENCIES:
- Ability to work under pressure and multi task effectively
- Ability to lead and influence others
- Communication Proficiency.
- Attention to Detail.
- Customer Service.
- Problem Sensitivity and Integrity
- Good Customer Relation Service
- Problem Sensitivity and Integrity
LEAD, LITIGATION AND DISPUTE RESOLUTION
Location: Ikeja
Specialization: Litigation and Dispute Resolution
JOB DESCRIPTION
To manage and steer the execution of all litigation and dispute resolution activities within the company.
RESPONSIBILITIES
Participates in the formulation and implementation of litigation strategy and policy formulation
Advise the organisation on legal matters including any civil, criminal, regulatory or labour laws that may affect IBEDC activities or employees
Assist in the review of all the organisation’s policies to ensure that conditions of service are in line with applicable labour laws
Stay a— of new laws, regulations and legislation to determine their impact on the organisation’s activities or employees and make recommendations to the Head, Legal
Act as the primary liaison with external counsel and ensure effective relationship management
Manage litigation cases, manage the organisation’s legal exposure and ensure adequate representation is provided
COMPETENCE REQUIREMENTS
- Deep understanding of the laws and regulations governing the power industry
- Deep understanding of Nigerian Company and Industrial/Labour laws
- Deep understanding of corporate laws, securities laws & capital market
- Deep understanding of the relationship between the mediation system and the court system
- Strong negotiation skills
- Excellent written and verbal communication skills
QUALIFICATIONS AND REQUIREMENTS
Educational Qualification:
A first Degree in Law i.e. (LLB) and Bachelor of Law (BL)
A Master’s Degree is an added advantage
Relevant training from mediation and conflict management programs
PROFESSIONAL QUALIFICATION:
Membership of any of the following professional bodies is required: Nigerian Bar Association (NBA), Institute of Chartered Secretaries and Administrators (ICSA)
DESIRED EXPERIENCE:
At least 8 years’ experience in a legal function with at least 5 years’ experience providing litigation and dispute resolution services in a top-tier law firm or in the utilities industry.
OPERATIONS & MAINTENANCE OFFICER
Reporting To: Operations & Maintenance Coordinator
ROLE PURPOSE
Assist in formulation of strategy for maintenance of distribution network to ensure that objectives of reliability and continuity of supply are met.
RESPONSIBILITIES
- Assist in preparing the operations and maintenance reports
- Maintain and monitor the database on substation/line faults, repair and other operational data.
- Assist in formulation of strategy for maintenance of distribution network to ensure that objectives of reliability and continuity of supply are met.
- Assists in supervising the line staff during the maintenance of all lines and Substation within the Undertaking
- Ensure that all faults and complaints are resolved adhering to safety and quality compliance
- Attend to faults on HT/LT lines and substations, take corrective action to resolve them and ensure, where possible, that they are not repeated in sub stations
- Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs
- Carrying out all other functions as designated in line with achieving the departmental objectives.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Electrical/Electronic Engineering
- At least 1-2 years’ experience
- Technical Competencies:
- Operations & Services
- Network Data Analysis Management
- Operations & Maintenance Management
- Sub-station Planning Maintenance Operation Implementation
- High & Low Tension Operation & Maintenance Management
- Electricity Industry Regulatory Knowledge
- Safety and Health Compliance
BEHAVIORAL COMPETENCIES:
- Communication and Interpersonal Relations
- Supervisory/Managerial Skills
- Problem Solving and Decision Making
- Managing Resources
- Business Focus
APPLICATION METHOD
Click on Job Title below:
ENERGY SALES REPRESENTATIVE (ESR)
LEAD, LITIGATION AND DISPUTE RESOLUTION
OPERATIONS & MAINTENANCE OFFICER
DEADLINE: 28 February, 2018
