Contact Care Agents Job at Outcess Solutions Nigeria Limited – Outcess is a coordinated client engagement and business process outsourcing organization.
At Outcess, we trust that advanced innovations are driving a change in perspective by they way we live, work and play.
This move makes it conceivable and basic for organizations to profoundly reshape how they collaborate and execute with clients and accomplices, flawlessly interfacing and upgrading all parts of their activities.
CONTACT CARE AGENT
- Build customer interest in the service and product offered by the company
- Educate customer on new and existing products on the network
- Effective and professional Brand cross selling of company products & services
- Deliver world class customer service by cross selling with vibrancy and personal confidence
- Provide accurate product information and serve as a knowledgeable resource for customer
- Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
- Follow through on commitments made to customers in the course of selling.
Interested candidates should send their CV’s to: [email protected]